Northeastern Distribution LLC

Effective Date: January 1, 2024

Thank you for shopping with us. We want you to be completely satisfied with your purchase. Please read our Return and Refund Policy carefully before making a purchase.

1. Eligibility for Returns

You may request a return within 7 days of receiving the item if:

The product is defective, damaged, or not as described.

The wrong item, model, or configuration was shipped.

The product is unopened, unused, in its original packaging, and eligible for resale.

2. Non-Returnable Items

We do not accept returns under the following circumstances:

Items returned after the 7-day period.

Products that have been activated, used, modified, or physically damaged.

Clearance, final-sale, or items marked “non-returnable.”

Software, digital goods, or downloadable products.

Issues caused by improper use or unauthorized repairs.

3. Refund Process

Submit a return request to our customer support team.

After approval, you will receive return instructions and shipping details.

Ship the product back (tracking number required).

Once we receive and inspect the product, a refund will be issued within 5–10 business days to your original payment method.

4. Shipping Costs

If the return is due to our error (defective, damaged, or wrong item), we will cover the return shipping cost.

If the return is due to personal reasons (e.g., change of mind, ordered by mistake), the customer is responsible for return shipping costs.

5. Warranty and Support

All electronics sold on our website include the manufacturer’s warranty (if applicable).

For repairs or technical support, please contact the manufacturer directly.

6. Contact Us

If you have any questions or need assistance with a return:

Email: support@yourelectronicsstore.com

Phone: +1 (800) 123-4567

Address: 1370 W state College Rd, DOVER, 19904 DE, US